Mobility Scooters Frequently Asked Questions

Are you ready to purchase your mobility scooter, but still have some questions? Then you have come to the right place! On this page we will answer some of the most frequently asked questions regarding mobility scooters. Continue reading to learn about different types of scooters, how you can get your scooter paid for through Medicare, as well as where to service and repair your mobility scooter.

Let’s get started!

  1. What parts will I have to replace on my mobility scooter and where do I take my power scooter for repairs and service? 

Over time with continual use any mechanical part is prone to wear, however, the four most common parts that you will need to replace on your mobility scooter are:

  • Tires
  • Arm Rests
  • Battery – you can extend the life of the battery by following the charging guidelines in the owner’s manual.
  • Joystick or Controller – you can extend the length of life by protecting it from humidity.

You will also want to check your owner’s manual to determine if there are any special parts that are designed to be replaced by the user on a continual basis. It is possible to replace some parts yourself if they are easy to replace and would not risk injury to you or someone else. However, it is best practices to have a professional mobility technician service and replace worn parts on your scooter to avoid injury to yourself/others and your equipment. It is also highly recommended that you never service anything yourself that is associated with the power module or touch any wires regardless of where they are located on the scooter.

At Active Mobility Innovations, we have a team of certified and knowledgeable technicians. We use the best methods and equipment to diagnose your mobility scooter, Wheelchair or Power Chair, and get you moving again. Please use the following link to speak to a certified AMI Technician today.

  1. What is the difference between 3-wheel and 4-wheel mobility scooters? 

The primary difference between 3-wheel and 4-wheel scooters is that the 4-wheel models have a wider wheelbase for balance and stability (ideal for outdoor use), while 3-wheel scooters are more compact and require less space for turning (ideal for indoor use). To learn more about mobility scooter types and uses please use the following link.

How to choose the right mobility scooter.

  1. Can I carry passengers on my mobility scooter? 

Generally speaking, mobility scooters are intended for one person use. While it may seem your scooter’s weight capacity is enough to have a passenger, unless your scooter has a factory-installed second seat, doing so could result in injury to yourself and the passenger. Scooters are designed in specific ways to promote stability and balance. Having a passenger that has not been accounted for during production of the equipment can result in an imbalance that may cause a collision. Therefore, it is highly recommended that you are the only user of your mobility scooter, unless otherwise stated in your user manual.

  1. Can I ride my scooter on the road?

Mobility scooters are not typically designed for use on the road. Scooters intended for outdoor use are primarily for travel in parking lots, around the neighborhood and riding on sidewalks and driveways. Whether or not you can use your scooter on the roadways will depend greatly on the model of your scooter, its capabilities and the laws of your state. There are all-terrain models that are available which are close to the design and capabilities as mopeds and ride well on outside surfaces. However, state requirements vary, and you may need safety equipment such as helmet, horn, mirrors, headlights, etc., along with licensing and registration for road use.

  1. Does Medicare cover my mobility scooter? 

Yes, Medicare does cover mobility scooters, within limits. Remember that you must have a doctor’s prescription, proof of medical necessity and approval from Medicare in order to gain coverage for your scooter. To learn more about the steps you need to take in determining your eligibility for a power chair or scooter paid for through Medicare, please use the following link.

Will Medicare cover my mobility power chair or power scooter?

Here at Active Mobility Innovations (AMI) we are an Authorized Medicare Provider and can assist you with all your mobility needs, including filling your prescription for a power wheelchair or power scooter. We have specialists standing by to answer all your questions and are ready to help you every step of the way.

Call now to get started!

Mobility scooters have come a long way over the years, with better options and improved designs.

The benefits of a mobility scooter are tremendous, beginning with the added mobility and independence it will bring to your life, allowing you to move easily around your home and perform daily activities that many take for granted, like grocery shop, visit with family and friends outside of the home, and so much more.

It is important to remember that even the best scooter on the market is no help to you unless it is designed to meet your specific needs. Choosing the mobility scooter that is right for you doesn’t have to be a difficult decision. It is just a matter of knowing what you want, what you need, and how the many options available fit your criteria.

Here at Active Mobility Innovations, we work with people every day who are making decisions about which mobility scooter will meet their specific lifestyle needs. When purchasing a mobility scooter from Active Mobility Innovations, you can be sure of two things: reliable, friendly service and a great selection of options to meet your individual mobility needs. Please contact Active Mobility Innovations to answer your questions and discuss how we can help you gain your independence today!


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